I can send over a PO and not worry about a late delivery or junk product. That performance always makes me want to give a company like that more business.
Our die cast tool and trim die are truly unique and PHB dove right in and got it all working again. I was very impressed with the amount of resources they had working on this project. I have not seen the level of attention from any of our other vendors. Their entire team was easy to work with and very knowledgeable, which showed me how serious PHB was about their business and the commitment they have to their customers.
We appreciate ALL that you do on a daily basis and hold PHB in very high regard for all the service and understanding you provide year over year. There are many challenges we face to meet our rush requirements and we are very happy to have PHB as a dedicated partner.
We would like to compliment the entire staff of employees at PHB that consistently made extra efforts to assist us in completing this tool move on time. The critical timing and high visibility associated with this tool move made selecting the right supplier important. In our business, we must get our products to the customer on schedule. We rely on dependable service from suppliers like PHB to help us keep our schedule and satisfy our customers.
I don’t think any of us knew the full scope of challenges that would have to be overcome when we started this project. It speaks volumes for the depth of resources and level of commitment in each of the organizations that the transition went successfully. Thank you everyone for the commendable effort!
We do know this was not an easy task to complete, the print issue really complicated it, but your team took charge of the issue and ensured it was met! Your team’s attention to the details needed made this all happen!